Communications, Development, and Recruiting Manager

Ragazzi Boys Chorus (www.ragazzi.org), San Francisco Bay Area’s premier choral organization for boys, seeks an inspired and vibrant Communications, Development, and Communications Manager.

Ragazzi begins its 35th season under the artistic and administrative leadership of Kent Jue. We provide exceptional educational and performance opportunities for boys in the art of choral singing. Our thriving organization serves over 175 boys and young men, ages 5–18, from 100 schools and 30 cities. Boys progress through six tiered ensembles as they achieve musical and developmental benchmarks. We empower our choristers to create positive change in their communities and develop young men of character and distinction. Ragazzi produces its own concert series and regularly collaborates with such ensembles as the San Francisco Symphony, San Francisco Opera, Symphony Silicon Valley, and Opera San Jose. Ragazzi is supported by 14 teaching artists and six administrators. Our robust program includes a comprehensive theory program, a sleep-away camp, and annual tours. 

The Communications, Development, and Recruiting Manager (CDRM) is responsible for articulating Ragazzi’s brand to a broad range of community constituents. Reporting to the Operations Manager, the CDRM serves as the first point of contact for interested families, creates an information stream for current families and friends, and assists with development tasks. As part of the administrative team, the CDRM assists with rehearsal evening responsibilities, concerts, and other special events. Duties include:

• Communications
  • Develop and produce newsletters (weekly parent emails, quarterly audience-facing newsletters)
  • Write promotional materials, website content, articles, publications, and other communication materials as required
  • Proofread and edit documents
  • Maintain Constant Contact database
  • Coordinate and maintain website and social media platforms
  • Upload and archive digital media
  • Liaise with PR firm
  • Coordinate and produce programs for in-house concerts
  • Coordinate communications with contracted public relations vendor 
• Recruitment
  • Produce recruitment content, flyers, graphics, banners
  • Schedule banner placements and hangs.
  • Develop and execute school and community outreach plan, send PTA/school appeals
  • Serve as a point person for incoming chorister inquiries and auditions
  • Coordinate SingFest (recruiting event) with directors, prospective choristers, families, and volunteers

• Development
  • Work with Board Development Chair to facilitate Annual Fund and other fundraising events
  • Maintain Salesforce donor database, keep accurate files and records, process gift acknowledgment and tax receipts
  • Write thank-you notes and coordinate other donor touches
  • Assist with grant proposals, in collaboration with grant writer
  • Manage grant documentation and timelines
• Adjunct duties
  • Assist on rehearsal evenings including set-up, arrival and dismissal
  • Assist with concerts and special events
  • Other duties as assigned

Strong candidates will also possess the following preferred qualifications: 

• Exceptional client service orientation
• Strong written and oral communication skills (including email/online, letter, telephone, and in-person formats)
• Ability to manage multiple tasks at once with poise and professionalism
• Ability to cooperate and collaborate with both internal and external constituents of diverse backgrounds
• Propensity to learn quickly and demonstrate curiosity, initiative, and drive 
• Attention to detail and follow-through
• High degree of independence in managing projects
• Appreciation and support for boys and young men in the choral arts 
• Tact, discretion, and integrity handling confidential information
• Proficiency with Microsoft Office and Google Workspace and an openness to learning other platforms
• Experience with Salesforce and Constant Contact
• Graphic or visual design production

Typical work hours include 11:30 AM to 8:00 PM for up to four weeknight rehearsals, and 9:00 AM to 5:30 PM on non-rehearsal weekdays and weekend events as required. The CDRM will typically work from the Ragazzi offices in Redwood City and will need reliable transportation to run errands and to access off-site events, and be able to move and lift supplies and equipment up to 25 pounds. A background check, and full COVID-19 vaccination, as permitted by law, are required. All applicants must be legally authorized to work in the US and are required to have US residency.